Case Studies

Lead System Rebuilds

Common ways home services lead systems break between the click, the call, the estimate, and the booked job.

These are illustrative examples based on common patterns across home services accounts. They are not presented as verified case study results. Specific outcomes depend on market, budget, and starting conditions.

The same six failure points appear repeatedly across trades. The details differ. The leaks are the same.

Roofing

Ontario market

Google Ads Landing Pages Call Tracking Follow-Up

Primary leak: Paid traffic sent to homepage

Homepage traffic, no call tracking, broad-match waste

A roofing account with spend flowing into broad-match campaigns and no visibility into calls or booked estimates. Budget reaching the site but not the phone.

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HVAC

Pacific Northwest

Conversion Tracking Campaign Structure Budget Allocation Attribution

Primary leak: Zero conversion tracking

No conversion tracking, seasonal budget misallocation

Spend running for two years with no tracked conversions. Smart Bidding optimizing toward nothing. Seasonal budget shifting without data to guide it.

Read the rebuild

Plumbing

Urban Canadian market

Keyword Intent Call Tracking After-Hours Follow-Up

Primary leak: Emergency intent mixed with research traffic

High-intent emergency searches buried under research and DIY traffic

Emergency plumbing searches reaching the site but converting poorly. Calls going unanswered after hours. No way to tell which keywords drove calls.

Read the rebuild

Landscaping

Suburban US market

Service Area Seasonal Budget Landing Pages Tracking

Primary leak: Service area mismatch, seasonal budget gaps

Seasonal demand captured poorly: wrong areas, wrong timing, no tracking

Spring demand flowing into poorly targeted service areas. Off-season budget running with no clear shutoff logic. Lead quality low, attribution nonexistent.

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Electrical

Competitive metro market

High CPC Landing Pages Estimate Flow Attribution

Primary leak: High CPCs not converting due to weak landing pages

High CPCs, weak landing pages, broken estimate request flow

Expensive clicks in a competitive market landing on a generic service page. Estimate request form buried three pages deep. No attribution to booked jobs.

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Restoration

Multi-market US operator

Follow-Up Speed Lead Routing After-Hours Attribution

Primary leak: Urgent leads lost to slow follow-up and routing gaps

Emergency restoration leads going cold before anyone called back

Water and fire damage leads with urgent intent. Calls missed after hours, forms sitting unread. By the time follow-up happened, the homeowner had already booked a competitor.

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Free Lead System Audit

Recognize your account in any of these?

The same patterns appear across trades. If your account looks like any of these rebuilds, a diagnostic review will tell you exactly where your leads are leaking and what to fix first.

Get a Free Lead System Audit

What the audit covers

Campaign structure and keyword intentIncluded
Landing page and conversion path reviewIncluded
Call tracking and form attribution checkIncluded
Follow-up speed and routing reviewIncluded
Booked job attribution and CRM taggingIncluded